Shorthand Universe - Privacy Policy

Shorthand Universe Online is committed to processing personal information about its customers/students in ways that comply with its legal and regulatory obligations, and to being clear with customers/students about what it does with their personal information.

We respect and value the privacy of everyone who enquires or purchases our services and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law.

What is this Privacy Policy for?

The policy sets out how we use personal data.

Teeline Online will not share your data with any other third party. We will, from time to time, contact you about our service and any changes or additions to your learning Teeline shorthand with us, or use of our dictations.

As a customer/student

The customer organisation data (organisation name, address, URL and key business and contact information) will be stored securely on our system for the purpose of managing the relationship and service, ensuring satisfaction and awareness of products and developments.

Individual learner data (first/last name and email) will be stored on our system to enable learners to access the online learning service, complete courses, answer questionnaires, access resources, including dictations.

We will contact students on our Platinum level membership to remind them when assignments are overdue. You can request not to receive these reminders at any time.

We may contact you to advise you of any One-day Intensive Teeline Workshops or other initiatives to support your learning.

We will also reply to any customer/student correspondence in order to respond to any questions, queries or concerns in respect of their learning Teeline shorthand.

Keeping your information safe and secure

Teeline Online is committed to keeping customers’ personal information secure to protect it from being inappropriately or accidentally accessed, used, shared or destroyed, and against it being lost.